Yea, for some reason, even though Second Chance is now owned by Armor Holdings, as is ABA, they are handling this as if the companies were not connected. I spoke to the people at Armor Holdings and they explained the exchange program but did refer me back to Second Chance.
Sounds like yours is going a little easier !
In the mean time I have wrapped myself in duct tape and aluminum foil. Hell, it fixes everything else.....